There is only one boss — the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

I probably have traveled and visited more stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

I had to pick myself up and get on with it, do it all over again, only even better this time.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

Favorable timing is less important than geographical advantage, and that is less important than unity among people.

-- Mencius

Failure is simply the opportunity to begin again, this time more intelligently.

-- Henry Ford

Don't find fault, find a remedy; anybody can complain.

-- Henry Ford

Give the youth a proper environment. Motivate them. Extend them the support they need. Each one of them has infinite source of energy. They will deliver.

-- Dhirubhai Ambani

I don't believe in taking right decisions. I take decisions and then make them right.

-- Ratan Tata

Innovation distinguishes between a leader and a follower.

-- Steve Jobs